insights | Blogs

We keep you up to date through some of the best thought pieces currently available: alternative perspectives and fresh slants on the challenges and opportunities of using data to get closer to customers and build accountability and trust.


Closing the gap between uptake and usage of financial produc...

Why is it that 80 percent of bank account holders in Madagascar only use their accounts once a month or less?What makes the parents of a child requiring unforeseen medical treatment in the DRC choose to approach their mutualitée(a local form of informal mutual aid society) for a loan despite access to a microfinance institution or local bank?If […]


The joy of mobile survey design

Written by Shirley Jeoffreys-Leach. Shirley is a researcher within the data team at the insight2impact (i2i) data facility. I designed a mobile survey today and really enjoyed it. You might be thinking: of course it is satisfying, it is easy. But that really isn’t the case. Mobile surveys, and in this case SMS mobile surveys, require a different approach, […]