insights | Publications

Explore and search our repository of in-depth financial inclusion information resources from across more than 30 countries. We share country- and region-focused reports, presentations, dashboards, pocket guides, infographics and factsheets.

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FinScope Consumer Survey Cameroon Pocket Guide (French)

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with […]

FinScope Consumer
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FinScope Consumer Survey Cameroon Pocket Guide (English)

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with […]

FinScope Consumer
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The Face of Social Exclusion Infographic

Despite progress around the world, many people continue to face social exclusion (i.e., limited access to social and economic opportunities). While not a cure-all, financial services have the potential to connect them to more opportunities. For example, evidence shows that financial services have a direct impact on health, education, gender equality and food security. If […]

SADC FI
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Financial Digital Identity: Landscaping a digital financial ...

This report by David Porteous of Bankable Frontier Associates (BFA) from the FinMark Trust Digital Identity workshop sets out a framework for defining digital financial identity and its general use cases. The report follows on to consider the current available information about drivers and needs in the SADC identity environment before describing examples of solutions positioned on the digital […]

SADC FI
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Remittance Factsheet

Remittance markets comprise both an important means of supporting impoverished communities, and a commercial opportunity for financial sector operators. In migrant heavy communities, remittance products can be the most important form of financial service provided, which is often disproportionately benefits female-headed recipient households. In 2012 FinMark Trust commissioned an exercise to estimate the size of […]

SA FI
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Research Report on Mobile Money in South Africa

The research report study focused on the factors that drove the termination of mobile money services in South Africa focusing on the institutional environment, market environment, end user environment and adoption and availability. The secondary objective was to identify barriers to launching effective mobile financial services (MFS) in South Africa with a specific focus on […]

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2017 Annual Report

The past financial year has been a period of change and renewal for FinMark Trust (FMT). We celebrated our fifteenth year of service and pioneering work on innovative approaches to financial inclusion globally. We also marked this important milestone by reviewing our impact, relevance and positioning. This was important to ensure that we remain relevant […]

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FinScope MSME Survey Swaziland Pocket Guide

The MSME sector is recognised as an significant contributor to economic growth and development and mass employment. With this knowledge, the crucial role of MSMEs in the national economy anchors on the roles of government, the business community and the public at large to harness and optimise the sector’s development. The lack of recent, holistic […]

FinScope MSME
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The Second SADC Financial Inclusion Indaba

FinMark Trust, in partnership with SADC Secretariat and the SADC Banking Association is proud to have co-hosted the second Financial Inclusion Indaba on the 13th and 14th of July in Centurion, South Africa. Across the African continent, governments have begun to realise the pivotal role financial inclusion can play in combatting poverty and contributing to inclusive […]

SADC FI
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The Impact of Remittances in Lesotho, Malawi and Zimbabwe

Households in sub-Saharan Africa have a long tradition of cross-border migration and associated remittances. During periods of economic or political instability, or simply when opportunities at home are scarce, the funds remitted by migrants are a lifeline that can help keep food on the table, children at school, and roofs over heads. However, from an […]

SADC Payments and Remittances
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Cross-Border Remittance Pricing

This report was commissioned by FinMark Trust and carried out through Genesis to assess the cost of cross-border remittances in South Africa. Using a new approach based on conducting actual cross-border transactions, the report verifies the pricing offered to customers in the market and compares this cost to other studies conducted by the World Bank […]

SADC Payments and Remittances
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Digitisation of social grant payments and financial inclusio...

A quarter of South Africans rely on social grants and the grant allows millions to access formal financial services. However, the extent to which social grants have contributed to financial inclusion of social grant recipients has not been documented. Therefore, this report was prepared to highlights the trends in financial inclusion among social grant recipients […]

FinScope
SA FI
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Workshop on Policy Development Research in the Greater Mekon...

The Head of Information and Research, Dr Kingstone Mutsonziwa provided insights into the landscape of financial inclusion in the Greater Mekong Subregion (GMS) using the lens of FinScope’s nationally representative surveys. The presentation was presented in Bangkok, Thailand at the International Workshop on Policy Development Research in the Greater Mekong Subregion hosted by the Puey […]

FinScope Consumer