Programme | FinScope Consumer

FinScope Consumer is a probability survey and has as its focus the end user (individual or Household) of financial services and products. The FinScope Consumer Survey is unique in aiming specifically to increase understanding of the informal financial product/service market. It is widely used by governments to direct policy development and by financials service providers to build more relevant and profitable financial products & services.

FinScope Consumer offers the following solutions:

  • Implementation of national probability financial inclusion surveys
  • Implementation of sub national probability financial inclusion surveys (e.g. provincial/state, city, rural, women, youth)
  • Provision of technical assistance and quality control to countries who are implementing their own financial inclusion surveys
  • Capacity building and training for countries launching their first financial inclusion surveys
  • Bespoke surveys focused on specific issues of relevance to financial inclusion such as digital financial service, payments, remittances etc.
  • Exploratory qualitative research.
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FinScope Benin Youth 2019 dashboard (French)

La majorité des jeunes (76%) trouvent qu’il est difficile de gérer des engagements financiers. En comparaison, le pourcentage de personnes seniors trouvant qu’il est difficile de maintenir des engagements financiers est légèrement plus élevé (79%). En dépit de revenus mensuels moyens plus bas chez les jeunes, une proportion légèrement plus élevée (20%) trouvent plus facile […]

FinScope Consumer
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FinScope Benin Youth 2019 dashboard

The majority of the youth (76%) find it difficult to cope with financial commitments. This compares to the slightly higher proportion (79%) of seniors that find it difficult to keep up with financial commitments. Despite, lower average monthly income among the youth, a slightly higher proportion of them (20%) found it easier to keep up […]

FinScope Consumer
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FinScope Benin Regional Financial Access 2019 (French)

Making Access Possible (MAP) est un outil programmatique visant à soutenir l’élargissement des services financiers aux particuliers et aux micro et petites entreprises. La méthodologie et le processus MAP ont été élaborés conjointement par l’UNCDF, FinMark Trust et Cenfri pour favoriser une croissance inclusive du secteur financier. Au niveau pays, les principaux partenaires du MAP […]

FinScope Consumer
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FinScope Benin Regional Financial Access 2019

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small- businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with Government, […]

FinScope Consumer
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FinScope Consumer Survey Benin 2018 Pocket Guide

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small- businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with Government, […]

FinScope Consumer
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FinScope Consumer Survey Benin 2018 Pocket Guide (French)

Making Access Possible (MAP) est un outil programmatique visant à soutenir l’élargissement des services financiers aux particuliers et aux micro et petites entreprises. La méthodologie et le processus MAP ont été élaborés conjointement par l’UNCDF, FinMark Trust et Cenfri pour favoriser une croissance inclusive du secteur financier. Au niveau pays, les principaux partenaires du MAP […]

FinScope Consumer
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FinScope Benin Agriculture 2019 dashboard (French)

L’agriculture est « l’épine dorsale financière » pour plus de la moitié (58%) des ménages au Bénin. Par ailleurs, deux adultes sur cinq tirent leurs moyens de subsistance de l’agriculture. Au-delà de l’agriculture, la diversification des sources de revenus est limitée avec seulement 8% des adultes Béninois dépendant de l’agriculture en tant que seconde source […]

FinScope Consumer
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FinScope Benin Agriculture 2019 dashboard

Farming is the financial backbone for over half (58%) of the households in Benin. Moreover, two in five adults derive their livelihoods from farming. The income source diversification outside of farming is limited with only 8% of the adult Beninese relying on farming as a secondary income source. About 4% of Benin adults rely on […]

FinScope Consumer
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FinScope Consumer Survey Eswatini 2018 Pocket Guide

The Government of Eswatini recognises the role played by the financial sector in facilitating economic growth through enhanced access to financial services. In order to strengthen policies that will generate sustainable and inclusive growth and development, the Government of Eswatini through the Centre for Financial Inclusion (CFI) commissioned and implemented the 3rd Eswatini FinScope Survey […]

FinScope Consumer
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Enquête FinScope auprès des consommateurs Haïti 2018: Pr...

Objectifs de FinScope Haiti 2018 Décrire les niveaux d’Inclusion Financière (c’est-à-dire les niveaux d’accès aux produits et services financiers – formels et informels) Décrire le niveau d’accès au services financiers (c.-à-d. le type de produits et services utilisés par des individus financièrement inclus) Identifier les catalyseurs et les obstacles à l’accès aux produits et services […]

FinScope Consumer
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FinScope Consumer Survey Haiti 2018 Pocket Guide (French)

Le Gouvernement d’Haïti reconnaît le rôle joué par le secteur financier pour faciliter la croissance économique grâce à un meilleur accès aux services financiers. Afin de renforcer les politiques génératrices d’une croissance et d’un développement durable et inclusif, les parties prenantes et le gouvernement haïtien ont mis en oeuvre FinScope Haïti 2018 pour aider à […]

FinScope Consumer
SADC Consumer MAP
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FinScope South Africa Consumer 2018 Results Factsheet

The FinScope South Africa 2018 Survey highlighted many issues pertinent to financial inclusion in South Africa. A key highlight for FinScope South Africa Consumer 2018 results highlight how South Africans are facing economic hardships with about 1 in every 5 adults borrowing to buy food. Another key highlight is how the study shows that the financial sector continues […]

FinScope Consumer
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FinScope Myanmar 2018 Launch Presentation

Myanmar has achieved significant strides through Government policy in supporting increasing access to financial services which is a major goal of the Myanmar Government as reflected in Article 3 of the Microfinance Law. The Government recognises the role played by the financial sector in driving economic growth through enhanced access to financial services. With the […]

FinScope Consumer
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FinScope Consumer Survey Cameroon 2017 Pocket Guide (French)

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with […]

FinScope Consumer
SADC Consumer MAP
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FinScope Consumer Survey Cameroon 2017 Pocket Guide (English...

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with […]

FinScope Consumer
SADC Consumer MAP
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Workshop on Policy Development Research in the Greater Mekon...

The Head of Information and Research, Dr Kingstone Mutsonziwa provided insights into the landscape of financial inclusion in the Greater Mekong Subregion (GMS) using the lens of FinScope’s nationally representative surveys. The presentation was presented in Bangkok, Thailand at the International Workshop on Policy Development Research in the Greater Mekong Subregion hosted by the Puey […]

FinScope Consumer
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Results from FinScope Consumer Survey Burkina Faso 2016

Ouagadougou, 18 April 2017. FinMark Trust released the results of the first FinScope Consumer Survey Burkina Faso today. The FinScope Survey, developed by FinMark Trust, is a research tool to assess financial access in a country and to identify the constraints that prevent financial service providers from reaching the financially under- and un-served people. The FinScope […]

FinScope Consumer
SADC Consumer MAP