Programme | FinScope

FinScope Programmes

FinScope remains the most comprehensive demand side instrument of its kind, and has to date been conducted in over 30 countries. This places FinMark Trust in a unique position to support countries in SADC, West Africa, Asia and beyond, to understand their demand-side financial inclusion landscape.

An assessment in 2015 of the FinScope product concluded that one of FinScope’s key strength is its intensive local stakeholder engagement process, which ensures local relevance and buy in. The survey’s positioning as the benchmark survey that explores financial inclusion, attitudes, behaviour and demographics comprehensively and rigorously means that it is widely accepted in countries where it is implemented, and its stability and trend-ability over time mean that that stakeholders are keen to use it to track their progress over time.

FinScope is not immune to the changes in the data ecosystem and as such needed to evolve.The new FinScope Consumer and MSME survey has been improved in the following ways:

New Measurement Frameworks

The world is changing rapidity and our measurement frameworks need to be relevant to the changes in consumer expectations and needs. To this end, the DFM team are continuously developing new measurement frameworks. Some of our newer frameworks are listed below:

  • Usage: Increasingly the focus today is on the quality and impact of access, and a broadening of the understanding of the term ‘financial inclusion’. This new module addresses various aspects of product usage and utility of the product to the consumer.
  • Needs: The needs-based approach to financial inclusion measurement follows a client-centric model recognising that consumers choose financial products and services based on their underlying needs. These needs can be grouped into four (4) main categories: meeting goals, resiliency, liquidity, and transfer of value. The needs are measured through a number of discrete use cases.
  • Livelihoods: The Livelihood approach aims to derive recommendations that allows a household to enhance its assets and capabilities by being resilient through economic shocks over time. The approach involves the identification of household livelihood and assets, nature and impact of economic shocks that creates vulnerability of households. Coupled with the understanding of financial needs of households, the livelihood approach looks to generate policy interventions that uses financial services and relevant institutional processes to address areas of financial vulnerability that households will face over a period of time.
  • Informal sector focus: The FinScope Consumer Survey is unique in aiming specifically to increase understanding of the informal financial product/service market.
  • Our data can be disaggregated by livelihoods, youth, women, rural, poor and informal segments.
  • UN Sustainable Development Goals (SDG’s) Our data is now able to give insight into some of the SDG’s from a financial inclusion perspective.

FinScope Consumer & FinScope SMME provides data:

  • for official country Financial Inclusion statistics
  • that supports governments in the development and implementation of national financial policy frameworks and strategies
  • that helps support national governments by facilitating stakeholder driven financial inclusion programmes and supporting their implementation by conducting financial inclusion diagnostics,
  • developing country roadmaps and implementation activities
  • analysis that enables policy makers and financial service providers to better understand the financial needs and behaviours of the poor to enable the provision of suitable quality financial services
  • helps governments play a catalytic role to make financial markets accessible, sustainable and inclusive by promoting and supporting policy and institutional change in the financial sector and policy arena
  • that assist governments to monitor how they contribute to the Global Goals (SDG’s) adopted by the UN
  • that assists in holding the financial industry accountable for market development
  • that is disaggregated by province, sex, age etc. so as to address changing demographics
  • that helps connect FI to the real economy
  • to assist MSMEs to be more sustainable and create employment
  • that drives the development of the market for MSMEs
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FinScope MSME Survey Swaziland Pocket Guide

The MSME sector is recognised as an significant contributor to economic growth and development and mass employment. With this knowledge, the crucial role of MSMEs in the national economy anchors on the roles of government, the business community and the public at large to harness and optimise the sector’s development. The lack of recent, holistic […]

FinScope MSME
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New facts and figures from FinScope MSME Survey Swaziland 20...

Mbabane, 24 August 2017. The Micro Finance Unit, a subsidiary of the Ministry of Finance, in 2015 commissioned for the first time in Swaziland, the FinScope MSME Survey Swaziland 2017. The survey was conducted between October 2016 and March 2017. The Survey amongst other things sought to determine the performance of the MSME sector as well […]

FinScope MSME
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Digitisation of social grant payments and financial inclusio...

A quarter of South Africans rely on social grants and the grant allows millions to access formal financial services. However, the extent to which social grants have contributed to financial inclusion of social grant recipients has not been documented. Therefore, this report was prepared to highlights the trends in financial inclusion among social grant recipients […]

FinScope
SA FI
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Workshop on Policy Development Research in the Greater Mekon...

The Head of Information and Research, Dr Kingstone Mutsonziwa provided insights into the landscape of financial inclusion in the Greater Mekong Subregion (GMS) using the lens of FinScope’s nationally representative surveys. The presentation was presented in Bangkok, Thailand at the International Workshop on Policy Development Research in the Greater Mekong Subregion hosted by the Puey […]

FinScope Consumer
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Results from FinScope Consumer Survey Burkina Faso 2016

Ouagadougou, 18 April 2017. FinMark Trust released the results of the first FinScope Consumer Survey Burkina Faso today. The FinScope Survey, developed by FinMark Trust, is a research tool to assess financial access in a country and to identify the constraints that prevent financial service providers from reaching the financially under- and un-served people. The FinScope […]

FinScope
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FinScope Consumer Survey Burkina Faso Pocket Guide (English)

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with Government, […]

FinScope Consumer
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FinScope Consumer Survey Burkina Faso Pocket Guide (French)

Making Access Possible (MAP) is a diagnostic and programmatic framework to support expanding access to financial services for individuals and micro and small businesses. The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust and Cenfri to foster inclusive financial sector growth. At country level, the core MAP partners collaborate with Government, […]

FinScope Consumer
SADC Consumer MAP
SADC FI
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Seminar on Financial Education Report

Financial education is key to improving individual financial behaviour, preventing over-indebtedness, protecting clients, contributing to market development and ensuring financial stability. It makes a crucial contribution to the development of inclusive financial systems and to broader economic and social development goals. Financial education is therefore increasingly high on the agenda of many countries, including countries […]

FinScope
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Baseline Financial Literacy Survey Seychelles 2016 Report

The Central Bank of Seychelles (CBS) and the Financial Services Authority (FSA) commissioned FinMark Trust to undertake a Baseline Survey on Financial Literacy. The purpose of the baseline study was to measure the level of financial literacy amongst the population and provide an assessment of the needs of the population including the identification of possible […]

FinScope
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FinScope Madagascar Financial Literacy Dashboard (French)

The majority of adults (57%) have primary education or less. The level of education has implications on financial literacy. Formal education systems provide numeracy and comprehension skills. This includes a general awareness of formal financial products, how they work and skills such as budgeting. The implicit knowledge gained from educational systems also improves the comprehension […]

FinScope
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FinScope Madagascar Financial Literacy Dashboard (English)

The majority of adults (57%) have primary education or less. The level of education has implications on financial literacy. Formal education systems provide numeracy and comprehension skills. This includes a general awareness of formal financial products, how they work and skills such as budgeting. The implicit knowledge gained from educational systems also improves the comprehension […]

FinScope
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FinScope Consumer Survey Madagascar Pocket Guide (English)

The Malagasy economy is not diversified and economic growth is focused on a few sectors and regions qualified as growth poles due to their high population density, proximity of major projects and their access to markets. Many regions where the poverty rates are high, have low priorities in development programs and weakened economic performance. The […]

FinScope
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FinScope 2015 Consumer Survey India – Under the Poores...

FinScope Consumer India (PSIG) 2015 is the first financial inclusion survey of the Poorest States Inclusive Growth (PSIG) in which a representational cross-section of adult Indians were interviewed comprehensively about their financial behaviour, familiarity with financial terminology and their use of financial services. A total of 16,000 households were covered by the survey from which […]

FinScope Consumer