This Diagnostic report presents a comprehensive analysis of the financial inclusion environment in Botswana as part of the Making Access Possible (MAP) Botswana initiative. MAP will be used to inform the Botswana government’s approach to financial inclusion. In 2014, the Ministry of Finance formally requested FinMark Trust’s support for its ongoing financial inclusion agenda. It was agreed that the MAP study will form the basis for the development of a multi-stakeholder roadmap for financial inclusion, which in turn will be leveraged as a vehicle towards an integrated financial inclusion strategy in Botswana.
The MAP Diagnostic comprises a comprehensive country context, demandside, supply-side and regulatory analysis. The supply-side analysis covers the markets for payments, savings, credit and insurance, respectively. Hence the report provides an understanding of access to financial services in a broad context. The demand-side component includes an analysis of access, usage, perceptions and attitudes of financial services by different target groups. The demand-side analysis draws from quantitative data provided by the Botswana FinScope Consumer Survey 2014 and some qualitative research in the form of targeted interviews with key informants from the identified target segments.
The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and the Centre for Financial Regulation and Inclusion (Cenfri) to foster inclusive financial sector growth.