This Synthesis note summarises the main findings of the Making Access Possible (MAP) Lesotho Diagnostic Report. The implementation of MAP in Lesotho was officially requested in August 2013 by The Government of Lesotho, via the Ministry of Finance. The MAP project is formally hosted by the Ministry of Finance, with the cooperation of the Central Bank of Lesotho. MAP Lesotho is funded by FinMark Trust.
The MAP Diagnostic comprises a comprehensive country context, demand-side, supply-side and regulatory analysis. The supply-side analysis covers the markets for payments, savings, credit and insurance, respectively. Hence the report provides an understanding of access to financial services in a broad context. The demand-side component includes an analysis of access, usage, perceptions and attitudes of financial services by different target groups. The demand-side analysis draws from quantitative data provided by the Lesotho FinScope Consumer Survey 2011 and qualitative research in the form of focus group discussions, immersion visits and key informant interviews1 .
The MAP methodology and process has been developed jointly by UNCDF, FinMark Trust (FMT) and the Centre for Financial Regulation and Inclusion (Cenfri) to foster inclusive financial sector growth.