Mapping of retail payment services landscape in Malawi

This report is part of the series commissioned by FinMark Trust to examine the retail payments landscape in Malawi. This study hypothesizes that the ability to make payments conveniently and affordably has a material impact on the financial lives of the poor. This hypothesis also assumes that (i) existing formal payment products are not designed for use by the low-income segment of the population, and (ii) existing distribution networks have a limited domestic outreach. We present a ‘payment profile’ depicting how Malawians currently use payment services as well as the conditions in which current mechanisms are used.