Community Digitalisation: Community Liaison Officer – Hammanskraal
FMT seeks to appoint a consultant with in-depth knowledge and understanding of the community of Hammanskraal and has working knowledge of digital financial services with a specific focus on digital payments. The consultant will be responsible for:
Query dispute resolution this includes liaising with the appropriate FSP and, if required, escalating disputes with the Ombud for Financial Services Providers (FAIS Ombud). The consultant will also be responsible for keeping a record of all disputes reported to ensure that they are resolved to the extent possible.
Operational support this includes providing first-level operational support where the use of digital payments is concerned to primarily enterprises and additionally consumers. The consultant will be responsible for providing information to enterprise owners and consumers on the digital financial products/services offered by FSPs.
Continuously promoting the adoption of basic transport payment solutions The consultant will support the adoption of digital payment solutions for basic transport, encouraging residents to transition from cash-based methods to digital payment systems for public transport.
Proposals for the project should be submitted by close of business on 7 July 2025 at 17:00 (SAST) by email to Ms. Akhona Mabasa (akhonam@finmark.org.za). The successful candidate will be notified by 11 July 2025.
