We have launched a COVID-19 Tracker, The survey themes include health and risk behaviours, food security, income, work and job security, personal safety concerns, and access to government and community support. www.covid19tracker.africa
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Explore key findings from Botswana's FinScope Consumer Survey 2024, covering financial inclusion levels, savings, credit, insurance, and mobile money usage, with insights and policy recommendations for 1.54 million adults across the country.
Explore key findings from Botswana’s FinScope MSME Survey, covering the size and scope of the sector, financial inclusion levels, business challenges, and policy recommendations for over 124,800 business owners across the country.
Botswana's MSME sector employs 175,000 people across 138,000+ businesses, but barriers like limited financing, gender inequality, and low business sophistication are holding it back. Read the full report below
Botswana has made significant strides in financial inclusion, with access increasing from 69% in 2009 to 94% in 2024, driven by mobile money, digital banking, and policy interventions that promote economic and social development.
Despite driving 80% of employment in Sub-Saharan Africa, most MSMEs struggle to access formal credit—hindering their growth, innovation, and ability to create jobs. Read more to explore how unlocking finance can change this.
The FinScope MSME Lesotho 2023 Report provides key insights into financial inclusion trends, the impact of Covid-19, and the effectiveness of financial technologies and products in meeting the needs of MSMEs.
Johannesburg, 20 May 2025, FinMark Trust releases the 2024 results of its annual FinScope Consumer South Africa study, revealing a stark reality: despite high levels of financial inclusion, millions of South Africans are struggling to make ends meet.
Two Decades of Financial Progress Amid Economic Challenges
Ahead of launching the FinScope South Africa Consumer Survey 2024 at the upcoming Responsible Finance Forum 2025 in Johannesburg, guest authors from FinMark Trust provide a historical perspective on the survey’s first 20 years.
The MSME sector remains a vital source of income, especially for women and young people, despite changes since 2017 due to global challenges. MSMEs have grown by 18%, many remain informal, and business support services are underused.
The Government of Eswatini recognises the MSME sector’s role in strengthening the business climate and creating jobs, with the 2023 Blended FinScope MSME survey tracking changes since the 2017 baseline study to identify key growth opportunities.
The 2023 Eswatini MSME Launch Deck explores key findings from the survey, covering topics such as business insights, support and resilience to shocks, access to financial services, and an overview of financial inclusion.
The FinScope MSME Lesotho 2023 pocket guide highlights key insights on adoption of financial technologies, financial inclusion effectiveness, and the suitability of financial products and services for MSMEs.
Johannesburg, 16 September 2024 – The FinScope MSME South Africa 2024 Survey, launched recently in a virtual event hosted by FinMark Trust, provides critical insights into the evolving Micro, Small, and Medium Enterprise (MSME) sector
The presentation by Abel Motsomi, Senior Data and Analytics Specialist at FinMark Trust covers the latest findings tracks the progress of sector developments and financial inclusion in South Africa using the FinScope MSME 2020 as a benchmark.
The launch of the FinScope MSME South Africa 2024 results unveiled the most recent insights into the key challenges and advancements in financial inclusion and sector development for MSMEs in South Africa.
The 2023 year survey shows financial inclusion has increased, with a significant drop in financial exclusion from 51% in 2014 to 12% in 2023, largely due to the rapid adoption of mobile money services.
The presentation covers financial inclusion levels, access and usage trends, drivers and barriers, and the impact of COVID-19. FinScope aims to foster evidence-based dialogue for effective interventions to enhance financial inclusion in Malawi.
The report highlights key survey findings, comparing national-level data to the 2014 survey results to track indicators and trends. It offers a full analysis, disaggregated by gender, age and location.
The media extensively reported on the insights of the FinScope Consumer South Africa 2023 report.
You can find links to most of the TV, radio, and news reports here.
FinScope Consumer South Africa 2023 Survey Launch Presentation
The presentation of results by Jabulani Khumalo - Senior Data and Analytics Specialist, a keynote address by Dr. Pali Lehohla, and a panel discussion with experts Kershia Singh, Dr. Thabang Chiloane, and Pamela Ramagaga.
This year's findings highlight the financial challenges in South Africa, with 40% of adults borrowing money for food and 20 million adults experiencing electricity cuts due to affordability in the past year.
FinMark Trust launches its annual FinScope Consumer South Africa 2023 results today through a virtual webinar. This year's findings highlight the pressing financial challenges South Africans are facing.
The FinScope Tanzania 2023 report highlights key survey findings, comparing national-level data to the 2017 survey results to track indicators and trends. It offers a full analysis, disaggregated by gender, age and location.
FinScope Angola 2023 Relatório de Inquérito ao Consumidor
O guia de bolso da Pesquisa do Consumidor FinScope Angola 2022 é uma referência confiável para a inclusão financeira em Angola. É um recurso valioso para o desenvolvimento de estratégias eficazes com base em evidências empíricas.
The FinScope Consumer Survey provides reliable benchmarks on financial inclusion in Angola, these findings benefit various sectors, with the aim of improving the lives of Angolan individuals.
Jabulani Khumalo, our Data and Analytics Specialist and lead on the FinScope Consumer South Africa 2022 survey results joins John Maytham on the Afternoon Drive on Cape Talk to discuss the findings of the survey.
YouFM interviewed Jabulani Khumalo on the latest FinScope Consumer South Africa 2022 survey results, focussing on the cost of living for South African consumers. Listen to the interview here.
The launch will be presented in two parts, the first of which will be a presentation of the survey's top-line findings. A series of breakaway sessions will follow, where participants will be invited to interact with the data in greater depth.
FinMark Trust: Twentieth anniversary digital journal
Twenty years ago, when FinMark Trust was established, we took the dream of making financial markets work for the poor and turned it into reality. Join us as we reflect on this journey, with key milestones highlighted in our digital journal.
FinScope Demand Side Survey Ghana 2021 - Pocket guide
The Ghana Demand Side Survey 2021 provides credible benchmarks on the level of financial inclusion and, using empirical evidence, guides focused and targeted financial inclusion strategies.
The main presentation covers all of the top-line findings for Zimbabwe 2022. With 115 slides of insightful information, we evaluate trends, changes, and interventions over time starting from 2014.
The financial sector conducted the FinScope Zimbabwe 2022 Consumer Survey for the third time in a row. This repeat survey provides credible benchmarks for the extent and quality of financial inclusion.
FinScope consumer surveys offer insights into people's financial needs, preferences, and behaviour. It does not attempt to replicate the work of censuses or other annual surveys.
A presentation on the assessment of the size and scope of individual entrepreneurs and owners of micro, small, and medium enterprises (MSMEs) in Zimbabwe 2022, focusing on their financial service needs.
A comprehensive overview of the key findings from the survey that describes the levels and landscape of access, usage and quality of financial products and services, (both formal and informal), tracking the level of financial access since 2012.
Lesotho has seen a significant increase in financial inclusion since 2011. The FinScope Consumer Survey Lesotho 2021 report provides financial inclusion statistics, analyses, insights, and proposed recommendations to improve the lives of Basotho.
The brochure summarises and highlights the FinScope Consumer Survey Lesotho 2021 report's findings. It serves as a quick reference guide to the key statistics and insights.
The road to the Olympics for a young woman in the country is fraught with hurdles, though. To unpack why, consider the hurdles a young woman who is an aspiring Olympic athlete must overcome,
South Africa experienced a series of unexpected social unrest that saw many township and informal businesses destroyed or looted and malls burnt. It was like a scene from a violent movie, which graduated to loss of lives in some instances.
The objectives of FinScope Botswana 2020 were to understand the adult population in terms of, Livelihoods and how they generate their income, financial needs and demands, financial perceptions, demographic and geographic distribution.
This report reviews the implementation of the 2014 MAP Eswatini diagnostic, considers market changes, and identifies financial inclusion interventions to grow the economy
This report reviews the implementation of the 2016 MAP Zimbabwe diagnostic, considers market changes, and identifies financial inclusion interventions to grow the economy
This MAP report reviews the implementation of the 2015 MAP diagnostic, considers market changes, and identifies financial inclusion interventions to grow the economy.
Highlighting the usage of access to financial services in South Africa in 2019, to better understand market needs and attitudes of both informal and formal offerings.
Mozambique implemented the 3rd Mozambique FinScope Survey to help monitor and evaluate sector interventions driven by the National Financial Inclusion Strategy (NFIS).
The lack of recent, holistic and reliable information about the MSME sector was identified to be a significant barrier from past consumer surveys and the MAP process.
Making Access Possible is a multi-country initiative to support financial inclusion through a process of evidence-based country diagnostic and stakeholder dialogue, leading to the development of national financial inclusion roadmaps.
